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robin@pro-trueview.com
0086-18007322239
Security Statement
QUALITY ASSURANCE
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1. The guarantee period with FOC within 1 year (not including expendable parts cost and transport & travel fees)
1.1 During the guarantee period, TRUEVIEW SCIENTIFIC shall supply free maintenance or replacement for the damaged part (just for non-expendable part) caused by non-human reasons;
1.2 If any quality problems occur within the guarantee period, and TRUEVIEW SCIENTIFIC must provide on-site service, the transport and travel expense shall be borne by buyer;
1.3 If any big quality problems occurs out of the guarantee period, TRUEVIEW SCIENTIFIC will provide a maintain service, the transport and travel expense shall be borne by buyer, also charge for a favorable price for new parts;
1.4 TRUEVIEW SCIENTIFIC will provide a lifetime favorable price to the buyer for expendable & non-expendable parts used in system operation, equipment maintenance;
2. The following conditions need to be paid reasonably even in the guarantee period:
2.1 Natural disaster
2.2 Operating mistakes
2.3 Voltage is not fit for our manual
2.4 Uninstall without our guides
2.5 Damaged for borrowing to others
2.6 Damaged for without authorized machine modification
2.7 Damaged for without authorized calibration
2.8 Without authorized transshipment mistake
3. Attentions: the machine cannot be used following situations:
3.1 Vibration, rocking place.
3.2 Direct sunlight.
3.3 Hot, dusty, damp places.
3.4 To ensure safe, AC supply of the machine should be well grounded.
3.5 Do not use strong solvents (such as: benzene, nitro oil) washing machine.
3.6 Do not inject water and debris into the machine to prevent damage to electrical components and electrical shock.
3.7 Machine’s disassembly and debugging can only be measured by the State Department approved the units and the company, other people not allowed to overhaul.
Email: support@pro-trueview.com (after sale service)
Add: Room 118, Block 21, No.1-42, Lane 83 ,Hongxiang North Road, Wanxiang Town, Pudong New Area, Shanghai City, China